Privacy Policy

Privacy Policy

Last Updated: June 2026

Welcome to 24 Full Day. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our platform, register as a Vendor, or use our hospitality and booking services.

1. Information We Collect

We collect different types of information to provide and improve our services to you:

  • Account & Profile Data: Name, email address, phone number, and login credentials when you create an account.

  • Vendor Verification Data: For hotel owners and partners, we collect official documentation including ID Cards, business registrations, and Tax Certificates to verify your business identity.

  • Transaction & Billing Information: Details of payments, refunds, order totals, and financial transactions processed through our secure payment gateways.

  • Usage & Device Data: IP addresses, browser types, and tracking data via cookies to enhance your browsing and booking experience.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To manage bookings, hospitality operations, and user accounts.

  • To verify vendor accounts and maintain a secure marketplace.

  • To process financial transactions, manage orders, and handle offline or online refunds.

  • To improve our platform's user experience, functionality, and security.

  • To communicate with you regarding updates, support, or promotional offers (with your consent).

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with third parties in the following scenarios:

  • With Service Providers: Trusted third-party vendors who assist us in payment processing, data analysis, and hosting services.

  • For Legal Compliance: When required by law, regulation, or legal process to protect the rights and safety of our platform and users.

  • Between Vendors and Customers: Relevant booking details are shared between the hotel/vendor and the customer to facilitate the hospitality service.

4. Data Security

We implement industry-standard security measures, including encryption and secure access controls, to protect your sensitive data (such as passwords, financial records, and uploaded ID documents) against unauthorized access, loss, or alteration.

5. Your Rights

Depending on your location, you have the right to access, correct, update, or request the deletion of your personal information. You can manage your account settings or contact our support team at any time to exercise these rights.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: